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Frequently Asked Questions
What is the Active NAD+ Eye Serum and how does it benefit the skin?
Intuisse Active NAD+ Eye Serum is a high-performance treatment for the delicate under-eye area. Powered by 5% pharma-grade Active NAD+ combined with four types of hyaluronic acid, botanical antioxidants, carrageenan (red algae), mica, and vitamin E, delivered via our Swiss liposomal system. Together, they:
- Boosts cellular repair and energy with Active NAD+.
- Delivers multi-depth hydration and strengthens the skin barrier.
- Helps brighten the appearance of dark circles and stimulate collagen.
- Brightens and visibly reduces puffiness.
- Smooths the look of fine lines, improves firmness and elasticity.
- Shields from free radicals and daily environmental stressors.
Do I need to store the Eye Serum in the fridge?
You don't have to. Our formula is stable at room temperature for over 2 months.
We recommend inserting one refill in the applicator and keeping it in your bathroom, while keeping the spare refills chilled for maximum NAD+ potency and extended shelf life (of over 2 years).
Chilled application also gives a soothing, de-puffing effect.
How do I use and refill the Eye Serum?
Use (AM & PM): Apply the eye serum on to the under-eye area using the applicator. Using the fingertips gently dap the product in. Follow with Essential Cream and SPF in the morning.
Refill:
Step 1: Remove the old refill by pulling it from the bottom of the applicator and recycle it.
Step 2: Twist to remove the cap from the new refill.
Step 3: Click the new refill into the bottom of the applicator. Ready to be used again.
Each refill lasts 3/4 weeks. Keep your spare refills in the fridge for freshness and potency.
How soon will I see results with the Eye Serum?
Visible results build over several weeks with consistent AM/PM use.
Immediately/first few uses: Noticeable improvements in hydration, puffiness and brightness.
10-14 days: Clinical studies show increased stimulation of collagen, laminin, and elastin, with improvements in smoothness and firmness.
~28 days: Visible improvements in texture, fine lines, tone and firmness as full skin cell turnover is achieved.
Individual results vary based on skin type, routine consistency, lifestyle and sun protection.
Is the Eye Serum fragrance-free and clean?
The Active NAD+ Eye Serum is Vegan, non-GMO and the formula is 97% naturally derived. It does not contain any fragrance.
Packaged sustainably with refillable applicators, recyclable refills, and FSC-certified cartons that are biodegradable and compostable.
At what age should I start using the Eye Serum?
NAD+ levels begin to decline as early as your 20s, dropping more rapidly in your 30s and 40s. While the eye serum can benefit skin at any age, starting earlier helps protect cellular energy, prevent premature aging, and maintain firmness over time.
- 20s-30s: Use preventatively to strengthen skin resilience and delay early signs of aging.
- 40s+: Use restoratively to help repair visible signs of aging such as fine lines, dullness, and reduced elasticity.
Is the Eye Serum suitable for sensitive skin?
The Eye Serum is formulated for all skin types. It is fragrance-free, non-comedogenic, and specifically formulated for the delicate, thinner under-eye skin.
Note: Since it contains potent actives like NAD+ and peptides, those with very sensitive or reactive skin should patch test first or consult a dermatologist.